FAIR GO POLICY APPLIES. FOR PERSONAL VIEWING IN AUSTRALIA ONLY. AVAILABLE IN SELECTED HOMES IN SELECTED AREAS.
Optus Sport: Content and features vary by device and sport. Sport coverage is available as long as you remain on an eligible plan and Optus has the rights. Optus Sport is a month-to-month subscription, which will continue until you cancel your subscription or you move to an ineligible plan. Where your plan includes Optus Sport at no additional cost, your bill will show a $15 charge and corresponding credit.
All for use in Australia. Fair Go Policy applies. Stream SD video up to 1.5Mbps. Some services require paid subscriptions.
Streaming services subject to change at any time. Content such as ads, authentication & app analytics are excluded and will incur data charges. Streaming services may not have apps available on all mobile operating systems. Suitable for one stream per service on mobile & tablet devices only.
Mobile TV Streaming Offer: Sign up/recontract to selected My Plan Business plans by 4/6/17 and get access to data free mobile TV streaming on selected streaming apps at no additional cost. Your bill will show a $10 charge for this and corresponding credit. Mobile TV streaming activated up to 4 days after you receive your handset.
Optus Business Builder™: Available to new and existing customers who sign up to, or recontract, two or more new My Plan Business (excluding Tech Fund), My Plan Business SIM or Mobile Broadband Business plans in market from 5 September 2016. Eligible services must be added under one account. Discount will appear from the second bill after activation of each eligible service. Discount is dependent on the eligible number of services and the plan access fee the customer has on the bill cycle processing date. Discount will be forfeited or reduced if services are cancelled or removed from account. Once discount has been applied for a period of 24 months, Optus has the right to remove the discount without notice. Discount is not available on plans that were activated prior to 5 September 2016. Not available in conjunction with any other offer unless specified.
$160 My Plan Business and Optus Business Builder discount: Limit of 6 services applies on an account which has a $160 My Plan Business service. Maximum discount of 15% applies with Optus Business Builder.
The Optus 4G Plus network is available in all capital cities and hundreds of metro, regional and holiday towns with a compatible device and plan. Coverage varies by device. Check at optus.com.au/coverage.
General: Fair Go policy applies. For more info, see our Critical Information Summaries which can be found at optus.com.au/business/cis or pick one up in store.
Minimum total costs assume orders are placed online. For all orders via Optus’ telesales numbers a $9.95 delivery fee may apply.
No Plan Cancellation Fees: Excludes My Plan Business (Tech Fund) plans. Your phone repayments are reduced by a monthly credit. If you need to cancel your plan there are no plan cancellation fees, simply pay out the full remaining cost of your phone which will include any amount that Optus was going to cover.
~ Premium Support: Excludes Optus DSL, Mobile Broadband and Fleet mobile services. Available when you either bundle your mobile and consumer–grade broadband and office line service or when you sign up to a $130 / $160 My Plan Business plan or when you have 3 or more eligible mobile and/or fixed services on the one account with an ABN or ACN. Enter your service number while calling. May take up to 15 days to apply.
New Phone Trade Up: After 12 months you can pay a one-off fee of $99, return your current device in good working order to Optus and buy a new device on a new 24-month plan. Only available on the latest 24 month My Plan Business plans. Current phone must be returned in good working order to a Yes Optus store. Visit optus.com.au/newphonetradeup for more info. Alternatively if you wish to keep your original phone simply pay out the full remaining cost of your phone including any amount that Optus was going to cover, then upgrade to a new phone on a new 24 month plan. Phone and plan repayments on your new 24 month plan may differ. For more info visit optus.com.au/business/newphonetradeup.
National Talk Inclusions: Can be used for standard talk to Oz numbers, 13/1300 numbers and voicemail retrievals all within Australia.
International SMS/MMS: Get unlimited standard international SMS and MMS to selected countries.
International Talk/Text Inclusions on $70/$90/$105/$130/$160 My Plan Business: Can be used for standard international calls to numbers in selected countries & unlimited standard international SMS/MMS (selected countries).
Selected Countries on $70 / $90 / $105 My Plan Business are: India, NZ, UK, China, USA, Malaysia, Singapore, Vietnam, Indonesia, South Africa, Canada, Hong Kong, South Korea and Thailand.
Selected Countries on $130 / $160 My Plan Business are: Austria, Bangladesh, Cambodia, Canada, Chile, China, Croatia, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Pakistan, Philippines, Poland, Singapore, South Africa, South Korea, Taiwan, Thailand, Turkey, United Kingdom, United States of America, Vietnam.
Data Pool: If you have more than one My Plan Plus (including SIM Only), My Plan Business (including SIM Only & Tech Fund), My Mobile Broadband Plus or Mobile Broadband Business plan on the same billing account, the included monthly data allowance will combine into one data pool, which will be shared by all eligible services on that account. This data can also be shared with any existing Share Data Plan. Any unused data in the data pool expires at the end of each billing month.
Optus Travel™ Pack: Gives you unlimited standard national and international talk, SMS and up to 50MB of data to use in Zone 1 countries per day. For list of countries see optus.com.au/travel. You must activate each day of Optus Travel™ Pack prior to use and if you activate multiple consecutive days, the data allowance will accumulate for use anytime over the consecutive day period. If you exceed your daily or accumulated usage, standard data roaming charges will apply. You can also purchase additional Optus Travel Packs. Any data provided as part of an Optus Travel™ Pack is not shareable and will not form part of any Data Pool. Any un-used days of Optus Travel Pack are forfeited and cannot be rolled over to the next billing month.
International Roaming Inclusions: $105/$130/$160 My Plan Business give you unlimited standard national and international talk, SMS (excludes MMS) and an included amount of data to use in Zone 1 countries per month. For list of countries see optus.com.au/biztravel. If you exceed your included data allowance then standard data roaming charges will apply. Any unused included data for the month is forfeited and cannot be rolled over to the next billing month. For $105/$130/$160 My Plan Business, international Roaming will be switched on automatically when you activate your plan.
Additional Data: Additional data automatically charged at $10/1GB. If you use more than 150GB on a single billing account we may continue to charge you at the same rates or restrict your data use until next billing period.
COVERAGE: With 3G devices, you can access our 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices and a compatible plan, you can access our 3G network plus some or all of our 4G Plus network. Our 4G Plus network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage based on your address and device.
Usage Alerts: Usage alerts are not real-time and delays of up to 48 hours may be experienced